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AFTER SALES SERVICE - Useful phrases and vocabulary
This is a 3 page guide with two tables: key vocabulary and key phrases used in after sales service.
Level: intermediate
Age: 14-17
Type: others
Downloads: 32
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After sales service - Responding to customers� complaints
This is page two of my yesterday�s document. I�ve uploaded the two pages and only one appears!? Sorry, but I don�t know why, as it is not a problem of size.
Level: elementary
Age: 14-17
Type: others
Downloads: 16
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After sales service - Responding to customer�s complaints
The use of future tense in responding to customers� complaints (After sales service)2 pages.
Level: elementary
Age: 14-17
Type: others
Downloads: 35
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Telephoning
A two page guide line for formal telephone conversations, following a standard diagram for different situations.
Level: intermediate
Age: 14-17
Type: others
Downloads: 6
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Are you a Techie? (2)
Here it is the second part of my worksheet - questionnaire - on computers and new technologies.
Level: elementary
Age: 14-17
Type: worksheet
Downloads: 15
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Are you a Techie (1)
This is the first part of my worksheet on computers and new technologies. I had to split it in two owing to its size. The second part is a questionnaire with a key to check personality results.
Level: elementary
Age: 14-17
Type: worksheet
Downloads: 14
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Let�s go shopping (part 2)
This is the second part of my ws with activities on the video "Let�s go shopping" - At the supermarket. It covers information and exercises on countable and uncountable nouns(3 pages.
Level: elementary
Age: 14-17
Type: worksheet
Downloads: 19
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Let�s go shopping (part 1)
This is the first part of my ws with activities on the video "Let�s go shopping". It covers key language phrases for shopping, as well as clothing vocabulary.
Level: intermediate
Age: 14-17
Type: worksheet
Downloads: 23
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The Alphabet
The alphabet: vowels, consonants and their sounds
Level: elementary
Age: 10-17
Type: others
Downloads: 3
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Classroom rules
Classroom rules for young learners.
Level: elementary
Age: 5-10
Type: others
Downloads: 35
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