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Formal complaint letter, examples and exercises
This is a writing lesson for formal letters of complaints. It includes an example letter, then an outline of the format of a letter, then an exercise to identify the formal phrases and their informal counterparts. Additional examples of phrases used in complaint letters are shown, feel free to add your own. Then, students are asked to write thei...
Level: advanced
Age: 14-17
Type: lesson-plan
Downloads: 113
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Useful Email Phrases
Here is a handy reference for your Business English students to use for writing emails
Level: intermediate
Age: 14-17
Type: grammar-guide
Downloads: 85
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Gerunds vs. Infinitives
Exercises for choosing whether gerund or infinitive follows the verb. Sentences are based on things happening in the office, so can be used for Business English classes. Answer Key included.
Level: advanced
Age: 14-17
Type: worksheet
Downloads: 32
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Adverbs of Frequency
Introduces adverbs of frequency with grammar points. Thank you to zailda for the template.
Level: intermediate
Age: 14-17
Type: grammar-guide
Downloads: 11
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Nationalities and practice with negative forms of �to be�
Elementary worksheet aimed at giving practice with the negative present simple form of �to be�, and with nationalities.
Level: elementary
Age: 7-17
Type: worksheet
Downloads: 1
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