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Customer Service
This is a complete 2 hour lesson on customer service intended for corporate clients.
The role play on page 3 is very generic. You may wish to tailor this for the company.
This can be supplemented with various listening activities in books such as Market Leader & Intelligent Business.
Level: intermediate
Age: 14-17
Type: worksheet
Downloads: 109
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Negotiations
This is a 90 minute lesson introducing some of the key concepts behind negotating in English. The areas included are:
- Bargaining expressions
- Pronunciation of key vocabulary
- Making concessions using conditional statements
- Stating your position
- Idiomatic expressions used in Negotiations
I usually follow this lesson wi...
Level: intermediate
Age: 14-17
Type: worksheet
Downloads: 78
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Money
This is a conversation lesson aimed at adults. I used it for my corporate classes in China, but it can be customized to your students by changing a few of the conversation questions.
I will post up teacher�s notes when I get a chance. In brief, for the group game on page 2, you need a shuffled pack of cards to play the "higher / lower" game, and...
Level: intermediate
Age: 14-17
Type: worksheet
Downloads: 75
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Innovation
This is a conversation lesson on the topic of innovation and inventions. Students rank and debate the best innovation in the last 30 years, and give a persuasive presentation on the benefits of a new product.
You should change the 4th debate statement on page 1 ("China should spend more money on research") to be relevant to the country you are i...
Level: intermediate
Age: 14-17
Type: worksheet
Downloads: 63
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Education
This is a complete 60 - 90 minute discussion lesson on education. Additional resources can be used to stretch to two hours if necessary.
Level: intermediate
Age: 14-17
Type: worksheet
Downloads: 32
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Common Expression Puzzles
This is intended as a 10 minute warm up to start virtually any lesson. It�s especially suitable for lessons relating idioms or problem solving.
Students compete with each other to work out the common expression hidden in the puzzle.
Level: intermediate
Age: 13-17
Downloads: 31
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