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Ask for help > Got a question with the points
Got a question with the points
silviamontra
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Got a question with the points
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Hi everyone,
I �ve got a question about the points. I got this message:
As a premium member (with more than 30 points) you can download 30 of the NEW printables for free.(No points needed) Today, you have 30 free downloads left.
Then, I happily started downloading your wonderful ws. And to my surprise apparently I had been downloading ws from my own points. So, the question is ... Somebody knows what happened? Did I have to do something to "acquire" these 30 free downloads?
Thanks in advance for your help. |
2 Sep 2009
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Spagman63
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Have you reached your 30 dls quota already? If you have then you will be downloading using your points. You will have to wait until midnight Spanish time to get a new 30 free dls. ANOTHER reason to support my suggestion of a Spanish time clock on the website.
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2 Sep 2009
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lilikar
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Hi Silvia
You can download with your daily 30 points, 30 new worksheets, the ones that appear below the message : Today, you have 30 free downloads left.
If you download from the ones that are not from today then you are using your own points.
Regards |
2 Sep 2009
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silviamontra
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Oh, that was it!!
Thanks for your help, pals. |
2 Sep 2009
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hania_arshes
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So I have a question as well... I have 31 points (30 of which I earned today) and I didn �t get any message about free downloads. Anybody knows why and if I can do anything about it?
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2 Sep 2009
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sirah
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I think that you have to wait till midnight Spanish time to become a premium member.
hugs Patricia
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2 Sep 2009
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lilikar
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If you got the points today you will get the message tomorrow, it is not inmediate. |
2 Sep 2009
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