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Teaching material > PORTUGUESE TEACHERS HELP ME PLEASE!
PORTUGUESE TEACHERS HELP ME PLEASE!

catiahenriques
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PORTUGUESE TEACHERS HELP ME PLEASE!
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Hi.
I �ve been asked to teach the m�dulo "Ingl�s- Atendimento ao p�blico ".
I�ve neverbtaught that and I�m afraid because I don�t know where I can find materials to teach it.
Can you help me, PLEASE!!!
Greetings
C�tia |
2 Oct 2009
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susaninha
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Hello,
I believe there are several worksheets with dialogues on Assistance, such as Dealing with phone calls, At the reception or Dealing with customers. Try to find out if there �s any specific area which the trainees /students are interested in and try to adapt the worksheests you dowload to more specific situations. If their level is too basic, there �s a manual called English for Secretarial and Administrative Personnel, publised by Mc Graw Hill, that might have interesting material for Public Service / Reception, which comes with a CD, too.
I hope I �ve been helpful and good luck, C�tia! |
2 Oct 2009
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susaninha
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sorry, when I say "dealing" I mean "handling" |
2 Oct 2009
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cgato
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Hi!
Is it a "CEF" level 2??? I taught that about 3 years ago. (curso: Empregado comercial).
It was a nightmare! 
Their English was less than basic! So mainly I taught them different vocabulary (clothes- sizes, patterns, etc-, food... ) and some basic sentences to help! Then we role played dialogues and different situations. I used vocabulary ws mainly and got some material from some sites. For example http://bogglesworldesl.com/
If it �s a CEF, level 2, don �t worry too much! Just do your best and teach them some basic stuff.
My students needed to speak Portuguese correctly before they could learn English! 
Miracles... that �s God business 
Good luck |
2 Oct 2009
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