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Teaching material > materials on customers ´ assistance- customers ´ complains- AFTER SALES SERVICE
materials on customers ´ assistance- customers ´ complains- AFTER SALES SERVICE
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catiahenriques
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materials on customers ´ assistance- customers ´ complains- AFTER SALES SERVICE
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Hi everyone.
I �m looking for worksheets, books or other materials (eg.videos) to teach elementary students (adults) on customers � assistance- customers�complains: AFTER SALES SERVICE on store.
Can you help me?
Best wishes
C�tia
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4 Oct 2009
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svaladares
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Hi C�tia, I know a very good book with examples of letters, phone conversations, emails and so on. The name is "Office English". Find more info on
http://livraria.escolareditora.com/livro.php?homepagePage=6&livros_id=122950
I bought it at fnac. Maybe you can have a look at it to see if it suits you as you are allowed to do it there.
Best wishes,
S�lvia
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5 Oct 2009
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