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ESL forum > Make suggestions, report errors > Point was deducted and printable was not downloaded    

Point was deducted and printable was not downloaded

United States

Point was deducted and printable was not downloaded
I clicked on "download printable" and clicked on save. I typed a name for the file but realized that I had another file with the same name, so I clicked on cancel. When I tried to download the worksheet again, it said I had no points left and needed to make a contribution. I DID NOT DOWNLOAD THE FILE.

13 Apr 2010      


Once you īve clicked on the download button, the points are deducted from your account, whether you complete the download or not.

I īve sent you a pm

13 Apr 2010     


The same thing happened to me yesterday, I clicked on "download" then "open" and it never did, so I clicked again and it wouldn īt let me... so I lost a point and couldn īt download it anyway... :(
I guess that īs the downside of technology, but I take it if it īs going to give me all the benefits it does, like letting me share my files and getting yours!
Let me know if you know how to recover the missing files!

13 Apr 2010     

Lina Ladybird

@ fe_usa78 and MarianaC
Just send me a PM and tell me which ws you wanted to download. I īll make the download for you and let you have the printable in question by email.

13 Apr 2010