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ESL forum >
Make suggestions, report errors > Uploading problem: Persits.Jpeg.1 error ´800a0002´
Uploading problem: Persits.Jpeg.1 error ´800a0002´
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evl422
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Uploading problem: Persits.Jpeg.1 error ´800a0002´
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I�ve been trying to upload for a couple of days, but each time I try it seems to time out or abort (at the file uploading stage - even with a tiny file) and I get a page with the following error:
"Persits.Jpeg.1 error �800a0002�
The system cannot find the file specified.
/send_printables/sendprintableswait.asp, line 114"
Any ideas?
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13 Dec 2008
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Damielle
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Have you tried uploading another ws? If you are successful, go to the previous one and try modifying something (picture, background, font, border) |
13 Dec 2008
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evl422
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Curious. I managed to upload one after opening it in Word 2007 and re-saving. It was originally an old Word 2000 format (with no pictures even). I�ll try a couple more and report back.
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13 Dec 2008
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evl422
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Maybe I spoke too soon :-( Back to the same error message - trying to upload a 31 kb file with no pictures in it whatsoever, which makes the "jpeg" error seem like it�s not something I�m doing, but a problem with generating the preview image on the server.
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13 Dec 2008
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Damielle
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I�ve been trying to upload one ws and I had the same problem. Then I modified the margin size and I was successful.
Try again! |
13 Dec 2008
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alien boy
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I think you may be right about it being a preview image error - it is an error common;y associated with that type of issue. Unfortunately I don�t know how to get around it for you. 
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13 Dec 2008
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evl422
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I just tested out adjusting the borders as damielle suggested and it does seem to be the cause: I tested by adjusting the margins in the same file and it would not upload when the margins were set to zero, but could upload with a normal border.
Is there any chance of getting this fixed? I often make printables with zero margins when I need to cut them up for games, etc.
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13 Dec 2008
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eng789
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I just uploaded without any problem. Try saving your ws with a new name and try again. Make sure it is a .doc page. |
13 Dec 2008
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evl422
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Yes, it�s in doc format. Like I said in the last post, with making two identical copies of a worksheet, but with zero cm borders in one version, it will not generate the preview image in that case, hence the upload fails.
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13 Dec 2008
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alien boy
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Good detective work there evl422! We should get this info added to the FAQs - it may save a few headaches for people as this particular issue appears to be quite common (though I haven�t had this problem - I usually use 1.5cm borders).
Cheers,
B-)
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13 Dec 2008
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marmar363
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Hi evl42,
please send me a copy of your worksheet to my email [email protected] (the one with 0 borders), and I�ll try to check why it fails. Thanks |
13 Dec 2008
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