|
ESL Forum:
Techniques and methods
in Language Teaching
Games, activities
and teaching ideas
Grammar and
Linguistics
Teaching material
Concerning
worksheets
Concerning
powerpoints
Concerning online
exercises
Make suggestions,
report errors
Ask for help
Message board
|
ESL forum >
Message board > Handling parents complaint: the good, the bad and the ugly
Handling parents complaint: the good, the bad and the ugly
|
Mariethe House
|
Handling parents complaint: the good, the bad and the ugly
|
I am lucky enough to have lots of free time and I love searching the net for answers to common , frequent (not so frequent , I hope) problems that we, teachers encounter! One of them is : "how do you cope with complaining parents?"
I remember one parent,who came to see me because her kid said I was always picking on him, didn �t like him and he was failing because of me! All �s well that ends well but I remember it was a real challenge for me and we all ended up in the principal �s office who managed to catch the kid lying in his declarations.
Do you have any experience of that? How did you react?
Anyway, here is a good article (fun too) about the problem. Hope it helps. Just wanted to share it with you!
http://www.educationworld.com/a_curr/voice/voice082.shtml
|
14 Jun 2012
|
|
|
|
Redbull
|
Hi Matiethe,
This is my story of two years ago.
I was teaching my English ESL class with 14 year old students and I have been having some trouble with four boy students, for a good period of time and have tried everything to manage these boys like sending them to the home room teacher,asking them to wait outside,taking their cell phones off them for the day,talking to them and explaining that they are wasting their parents money as the parents are being asked to pay about 28.000 Baht per term and giving a demo on..... here is 1000 Baht and pretending to light the money up in smoke.
Anyway all my strong efforts went on deaf ears until one day I asked the troublesome students to come to my office on their lunch break and asked them to answer ten of my questions by writing a sentence answer......Like what makes a good classroom more teachable?.
Well two days later I get sent to the heads office to explain to him and some of the boys parents why I had made these boys miss their lunch.
So after listening to the parents complaints it was my turn to explain to everyone in the office my side of the story and when I had explained about the things I have already tried to control these boys and that the action at the time was my last attempt to try and make these boys see the right thing and make an effort in the classroom.
Well at the end of this meeting and the result was the boys didn �t give me or the other students who wanted to learn in my classes, no more shit...!
REDBULL GIVES YOU WINGS YOU KNOW .
|
14 Jun 2012
|
|
|
cunliffe
|
|
A number of years ago, I was teaching French at a middle school (age 10-14). Two Pakistani boys accused me of picking on them. They were very naughty, quite disruptive, so obviously, I did single them out. Then, alarmingly, they took it a step further. They complained to the headmistress that I treated them more harshly than the white boys in the class. This was an accusation of racism! I went to the head �s office to sort it out. I had to explain myself and I was getting really worried. Then, the headmistress said to the two boys, �OK, who are these white boys that Miss treats better than you? � We got the class list up, and guess what - there were some white girls in the class - but no white boys. All the boys in the class were of Pakistani origin.
I hoped that those boys learned a lesson from that - do not play the race card and make baseless accusations. |
14 Jun 2012
|
|
|
