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Exchanges/returns
These are two activities that will help your students practice simple conversations at a department store to return/exchange an item.
In the first activity students match pictures with problems (too loose, too tight, etc.).
Next, they will arrange a sample conversation between a customer and a sales person and practice reading it.
Finally, students will create new dialogues, using vocabulary from the first activity.
Copyright 17/2/2014 Olga Kanapelka
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