Welcome to
ESL Printables,
the website where English Language teachers exchange resources:
worksheets, lesson plans, activities, etc.
Our collection is growing every day with the help of many teachers. If
you want to download you have to send your own contributions.
The theme of the worksheet is "Call Center complaints". 1: Students must identify the various electronic items. 2: Here they must read the different complaints and match it with an item in section 1. There is also a list of "companies" as well as blank complaint card. Here the students can choose any one of the items and create their own complaint. 3: Here the students should identify the items by their numbers and complete the complaint cards 4: They must complete the dialogue gap fill and then practice the dialogue with a partner. This lesson should make up 50 minutes.
Level:intermediate Age: 12-17
Downloads:50
Copyright 24/8/2011 Henri Langeveldt
Publication or redistribution of any part of this
document is forbidden without authorization of the
copyright owner.