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I / When is a letter of complaint needed?
When people are dissatisfied with (concerned about):
-a product they purchased;
-a service they did not receive – or not in conformity with previous arrangement;
-a right they’ve been deprived of.
II / Who is it addressed to?
-to the service provider (seller) or to the editor of a newspaper or magazine
III / Layout of a letter of complaint
Level:intermediate Age: +14
Downloads:106
Copyright 06/12/2017 Sarsar
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