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Dealing with difficult customers worksheet

 
Hotel role play worksheets:

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Situations at the hotel -Complaining - Role play
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Age: 12-17
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Role play: Complaining at a hotel
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   Speaking worksheets > Role plays > Hotel role play > Dealing with difficult customers
Dealing with difficult customers Dealing with difficult customers

Students work in pairs, and each one is assigned a role related to a situation taking place in a hotel or restaurant. The idea is to practice polite language in awkward situations. Each roleīs profile includes a list of phrases students may use in case they canīt come up with any language on their own.

 Level:advanced
 Age: 12-17
 Downloads:32

Copyright 05/8/2012  perpetuallylonely
Publication or redistribution of any part of this document is forbidden without authorization of the copyright owner.



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