Welcome to ESL Printables, the website where English Language teachers exchange resources: worksheets, lesson plans,  activities, etc.
Our collection is growing every day with the help of many teachers. If you want to download you have to send your own contributions.

Dealing with difficult customers worksheet

 
Hotel role play worksheets:

Situations at the hotel -Complaining - Role play
Situations at the hotel -Complaining - Role play
Level: intermediate
Age: 12-17
Downloads: 896

Role play: Complaining at a hotel
Role play: Complaining at a hotel
Level: intermediate
Age: 12-17
Downloads: 644

AT A HOTEL ROLE PLAY
AT A HOTEL ROLE PLAY
Level: elementary
Age: 14-17
Downloads: 314

3 roleplays - hotel complaints
3 roleplays - hotel complaints
Level: intermediate
Age: 14-17
Downloads: 173

Complaints at a hotel: 7 different role plays plus checklist for observation
Complaints at a hotel: 7 different role plays plus checklist for observation
Level: intermediate
Age: 13-17
Downloads: 147

Regency Hotel Role Play Cards
Regency Hotel Role Play Cards
Level: intermediate
Age: 14-17
Downloads: 134

Hotel Checkin Situational Roleplay
Hotel Checkin Situational Roleplay
Level: elementary
Age: 14-17
Downloads: 103

AT A HOTEL - ROLE-PLAY ACTIVITY
AT A HOTEL - ROLE-PLAY ACTIVITY
Level: elementary
Age: 8-14
Downloads: 86

Booking a hotel room role play
Booking a hotel room role play
Level: intermediate
Age: 10-17
Downloads: 74

role-play Booking a room in a hotel
role-play Booking a room in a hotel
Level: intermediate
Age: 14-17
Downloads: 70

complaints at the hotel roleplay
complaints at the hotel roleplay
Level: intermediate
Age: 17-100
Downloads: 65

At a hotel role play
At a hotel role play
Level: elementary
Age: 14-17
Downloads: 63

Hotel Role Play
Hotel Role Play
Level: intermediate
Age: 10-100
Downloads: 59

Hotel Role Plays
Hotel Role Plays
Level: intermediate
Age: 10-14
Downloads: 48

crazy hotel complaints role play
crazy hotel complaints role play
Level: intermediate
Age: 14-17
Downloads: 47

Hotel reception Roleplay
Hotel reception Roleplay
Level: elementary
Age: 14-17
Downloads: 41

At a hotel role play
At a hotel role play
Level: elementary
Age: 11-17
Downloads: 26

booking a room
booking a room
Level: intermediate
Age: 12-14
Downloads: 25

role play hotel cards
role play hotel cards
Level: elementary
Age: 14-17
Downloads: 23

Role-play: Welcome to the European Star Hotel
Role-play: Welcome to the European Star Hotel
Level: intermediate
Age: 14-17
Downloads: 27

 
Live Worksheets
Worksheets that listen. Worksheets that speak. Worksheets that motivate students. Worksheets that save paper, ink and time.


 Advertise here

 

   Speaking worksheets > Role plays > Hotel role play > Dealing with difficult customers
Dealing with difficult customers Dealing with difficult customers

Students work in pairs, and each one is assigned a role related to a situation taking place in a hotel or restaurant. The idea is to practice polite language in awkward situations. Each roleīs profile includes a list of phrases students may use in case they canīt come up with any language on their own.

 Level:advanced
 Age: 12-17
 Downloads:32

Copyright 05/8/2012  perpetuallylonely
Publication or redistribution of any part of this document is forbidden without authorization of the copyright owner.



Mexico
see more worksheets by perpetuallylonely

 


 



Preview:
Dealing with difficult customers
Page 1     Page 2     Page 3     Page 4    

 

 

Comments: