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Customer Service (pick up and delivery) Activity Cards worksheet

 
Customer service worksheets:

The very best of customer service
The very best of customer service
Level: elementary
Age: 15-100
Downloads: 193

BEST AND WORST CUSTOMER SERVICE
BEST AND WORST CUSTOMER SERVICE
Level: intermediate
Age: 14-17
Downloads: 110

customer service role plays
customer service role plays
Level: advanced
Age: 14-17
Downloads: 95

Customer Service
Customer Service
Level: intermediate
Age: 14-17
Downloads: 109

Customer service
Customer service
Level: advanced
Age: 14-17
Downloads: 57

Reading Comprehension: Customer Service Officer
Reading Comprehension: Customer Service Officer
Level: intermediate
Age: 10-100
Downloads: 44

Customer Service Doīs and Donīts
Customer Service Doīs and Donīts
Level: elementary
Age: 14-17
Downloads: 37

Customer Service Nightmares
Customer Service Nightmares
Level: Choose
Age: 14-17
Downloads: 28

Customer Service Roleplays
Customer Service Roleplays
Level: intermediate
Age: 13-17
Downloads: 20

Customer Service
Customer Service
Level: advanced
Age: 14-17
Downloads: 25

UPPER INTERMEDIATE TO ADVANCED BUSINESS ENGLISH - CUSTOMER SERVICE/PRODUCT QUALITY SURVEYS
UPPER INTERMEDIATE TO ADVANCED BUSINESS ENGLISH - CUSTOMER SERVICE/PRODUCT QUALITY SURVEYS
Level: advanced
Age: 18-100
Downloads: 16

Customer service
Customer service
Level: advanced
Age: 14-17
Downloads: 14

customer service training, lesson 1
customer service training, lesson 1
Level: elementary
Age: 14-17
Downloads: 13

Customer Service ESL Worksheet
Customer Service ESL Worksheet
Level: intermediate
Age: 18-100
Downloads: 12

customer service
customer service
Level: intermediate
Age: 14-17
Downloads: 9

Customer Service
Customer Service
Level: intermediate
Age: 18-100
Downloads: 17

Customer Service
Customer Service
Level: intermediate
Age: 14-17
Downloads: 9

Customer Service Script
Customer Service Script
Level: advanced
Age: 14-17
Downloads: 6

Speech Fluency and Customer Service
Speech Fluency and Customer Service
Level: elementary
Age: 5-17
Downloads: 5

Customer Service
Customer Service
Level: advanced
Age: 14-17
Downloads: 3

 
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   Vocabulary worksheets > Business English > Customer service > Customer Service (pick up and delivery) Activity Cards
Customer Service (pick up and delivery) Activity Cards Customer Service (pick up and delivery) Activity Cards

Those are activity cards/role play for 6 different customer service situations. I teach a class of adults who work for FedEx, thus the focus is on that company, but the cards are fully editable. The main focus of the cards is on asking wh-questions, as well as yes/no questions in different scenarios.

 Level:intermediate
Age: +12
 Downloads:46

Copyright 12/11/2014  Manuela
Publication or redistribution of any part of this document is forbidden without authorization of the copyright owner.



Hong Kong
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